AP
Angelica Podolyanchuk
Aug 6, 2026
By far one of the best FedEx stores I’ve been to. Especially compared to the UPS in Elk River (which I had experienced many times poor customer service with the lady having so much attitude towards the people before me and then I experienced too). I tend to have the same two employees assist me, one is the store manager and another is a guy with glasses. They are always kind and thorough. I have not experienced any attitude or poor customer service from this location. So this is my go to store!
KS
Katie Shatusky
Jul 21, 2026
I always have a great experience at the Elk River FedEx, and a big reason is Roberta! She is incredibly kind, friendly, and always goes above and beyond to help. Whether I have a simple shipping question or a more complicated request, she takes the time to make sure everything is handled with care and a smile. Outstanding customer service like hers is hard to find these days. Thank you, Roberta, for making every visit such a positive experience! Highly recommend this FedEx location.
BW
Brian White
Jul 14, 2026
Take your business elsewhere.
Slow service. Not the friendliest people.
TW
Tara Wilber
Jun 29, 2026
Max was pleasant & knowledgeable. He wrapped up the laptop I was returning so effortlessly in the box. I had been extremely nervous that I would go in and be asked a lot of questions about what box I wanted.
(I just moved and I'm on box and wrapping purgatory)
It was such a great experience. I felt so relieved getting that done. Thanks, Max!