AB
Andrew Becker
2 days ago
I was given honey mustard when I explicitly asked for cheese sauce. My fries, again, were undercooked. Both orders. Not well don’t like I asked. I couldn’t order on the app, and was told I couldn’t get the new KC bbq bc I’m not a rewards member when I am. They wouldn’t even take my number for rewards on the register
MO
Mahamad Osman
5 days ago
I never leave a review unless it is a good review. I usually believe in grace and understanding. This is by far the worst experience at a food place I have ever had, and I am extremely displeased with the service and food. The food was low quality at best compared to all other Wing Stops. The worst part however was that a staff member kept harassing my sisters for a tip - mind you this is on a pick-up order!! He asked multiple times and insinuated that they “better tip.”
Wing Stops never been high quality but you know what you’re getting with fast food wings, decent wings - that’s it. This location genuinely changes the way I see Wing Stop as a business and fast food restaurant.
My sister had placed an order but couldn’t pick it up. I went to pick it up an hour after and they were kind enough to remake her fries. Thanks to the guy that did that for her!
This location has never functioned properly since opening! Horrible employees and horrible franchise owner. The interview must consist of you breathing and having a SS. Contacted WS corporate who didn't even reply to multiple complaints. Refused the charges on my CC. The generic, automated responses to reviews do NOTHING. DO NOT ORDER FROM HERE, THEY DESERVE TO FAIL AND GO OUT OF BUSINESS.
MM
Makayla Marcano
Aug 31, 2026
I placed a Mobile order at 11:09 for 11:45, they close at 12 mind you. My husband and I were out working and figured we could grab our food on the way home, he ran in to grab the food and they tell him they aren’t going to make it because they are trying to shut down. (Mind you I have worked in restaurants before and we would complete ALL online orders and clean up as we go, we would take orders up until 15 minutes before close) So he comes out to the car to tell me they aren’t going to make my order or refund me and they gave me someone else’s order that was not not even HALF of what I had ordered or paid for. At this point I want a refund so I go into the store, place this other persons order in the counter and say ‘can I have my order?’ The screen shows they’re ’bagging’ my order along with probably 3 or 4 others. The guy comes over and pretty much tells me no. And I say ‘well, can I get my money back?’ ‘no we don’t know how to refund online orders’. Meanwhile there is another person trying to order and he gets turned away as well, while one of the employees says “Man, y’all need to go home it’s a Sunday night and people got families” okay? So do we ? We were also out working, your time is more valuable than ours why? What is your point??
Meanwhile the other employees are going back and fourth with my husband in Spanish pretty much saying ‘no we aren’t going to do it, you can come back tomorrow to talk to a manager’’
Anyways. I left pissed off and with no dinner or ANY of my money back because they decided they wanted to shut the store down an hour before close :) considering I ordered at 11:09 and all. It doesn’t take an hour to drop wings. Sorry, your operating hours go till 12..save the cleaning for when the store is actually CLOSED. OR another bright idea, turn off your online orders and Lock the door!
I see why this location has so many bad reviews.