JK
Jessica Karnis
Jun 5, 2026
I almost don’t want to write this review because selfishly, I never want Hendrick to leave this location. 😂 But the truth is, people like him deserve to be recognized.
Hendrick is hands down one of the kindest, most helpful, and most genuine managers I’ve ever worked with. Every time I come in, he’s friendly, patient, and willing to help, no matter how busy things are.
What really stands out is that he truly cares. You can tell he takes pride in his work and wants customers to have a great experience. In a world where customer service often feels rushed or transactional, Hendrick is the complete opposite.
The moment that really solidified this for me was when I came in with an important print project right as he was getting ready to leave for the day. Most people would have understandably headed home, but instead, he stayed and helped me make sure everything was done correctly. He never made me feel like I was inconveniencing him. He was patient, helpful, and genuinely wanted to make sure I left with exactly what I needed.
Quite honestly, Hendrick is the reason I keep coming back to this location. I know that if he’s there, I’m going to be taken care of.
FedEx is lucky to have him. His leadership, professionalism, and genuine kindness don’t go unnoticed, and I hope his managers know what an incredible asset he is. Employees like Hendrick are rare, and he deserves every bit of recognition that comes his way.