AB
Anne and Lucas Bliss
Sep 5, 2026
Go with UPS or DHL for important documents. FedEx cannot be trusted. When packages are delivered to the wrong address, there is no accountability and it’s impossible to communicate by email. It’s almost impossible to speak to a human being, and when you do, they are never helpful. The delivery driver was supposed to take a picture of the package delivered, but they didn’t and FedEx still refuses to take responsibility.
Effective and courteous! Very pleasant and professional service received. Digital savvy they makes process easier and accurate.
HS
Hannah Schrupp
Jul 8, 2026
I came to FedEx to print an art print of a digital drawing I made for a friend. Zaynab made it super easy to pick out what kind of paper I wanted, and was very quick! The paper was very high quality and I will definitely be coming back for more art prints!
This location has one employee who appears to feel that customers are an annoyance. I needed them to print a return shipping label, which they did. However, they oddly expected me to leave before they affixed the label. Instead, I waited patiently. They reluctantly affixed the label. When I asked for a receipt, they looked at me as if I had asked for it to be gold plaited, and told me to refer to my return info. I nicely asked again, which was an obvious annoyance to them. When I energetically said thank you, no response. So glad I mostly use UPS, they're always great, no matter the location! Unfortunately, I didn't have a choice with this particular return.
Today I’m thankful for Alaya! My order was processed quickly, on a day I took off of work to spend with my daughter.