I visited this Subway at approximately 9:35 a.m. on Friday, September 4, and unfortunately, the service was very disappointing.
When I entered, the employee did not greet me or acknowledge me. I stood near the menu for about a minute, but he still did not say anything or offer assistance. As I placed my order, he appeared visibly frustrated and continued frowning.
After taking the bread out of the oven, he placed the sandwich on the counter without asking which vegetables or sauces I wanted. He simply stood there looking at the sandwich, so I continued telling him my selections and completed the checkout. I remained polite because I did not want the situation to escalate.
I understand that everyone can have a difficult day, and I do not want to judge anyone unfairly. However, basic customer service—such as greeting customers, communicating during the order, and maintaining a professional attitude—was missing. This type of experience can discourage customers from returning and ultimately hurt the business. I hope management addresses this issue and provides additional customer-service training.
I had a terrible experience at this Subway location. I waited 10 minutes to place my order while an older man working there chose to finish his drink rather than help me. When I spoke up, he rudely told me to hold on and made me wait until he was completely done drinking. This is completely unacceptable customer service, and management really needs to address this.
MS
Mireya Salinas
Aug 15, 2026
⭐⭐⭐⭐⭐
August 15, 2026 — 4:27 PM
I definitely wanted to leave a review because this place truly deserves it! Everything was absolutely spotless and incredibly clean. What impressed me the most was the drink station—it’s honestly rare to see one this clean at a fast-food restaurant, but this one was immaculate!
The two women working there were also extremely friendly, welcoming, and attentive. You can really tell when a place is well cared for and the employees take pride in providing great service.
Cleanliness 10/10. Customer service 10/10. Absolutely deserving of five stars! ⭐️⭐️⭐️⭐️⭐️
Came in to grab takeout order. I wanted some ice. Verbatim the guy says if I wasn’t on my lunch, I’d go behind the table and grab it for you. Lunch is important but forgetting the plot. You’re in the food and serving industry. I’ll just go to industrial boulevard subway and suggest you should too
JK
Julieanne Kennedy
Jun 17, 2026
I am a Doordasher and was VERBALLY ACCOSTED by a male that works for this particular location on Wednesday, June 17th at 6:09 PM when I went into the store and tried to let him know I was there therefore a Doordash.
If I were you, I would never eat from the subway I did absolutely nothing to this man other than try to let him know I was there for a Doordash.