Cricket Wireless Authorized Retailer

Reseñas

• CU

  Child Of Universe

  4 days ago
  5.0
  Miss Hala, Thank you for the great customer service.
• DW

  Donald Williams

  May 23, 2026
  1.0
  Having one of the worst experiences I’ve had dealing with Cricket wireless. After upgrading a line I was told to come back to the store in a week & I could lower my bill to a different plan. That was a lie. I tried coming back and they then told me I couldn’t until after I paid one bill. I thought ok, I’ll just ask for a credit after I pay. Now we’re on a whole new month. Currently I’m sitting at this Cricket location dealing with a manager that isn’t trying to help me. She’s literally not listening to me, telling me that I’m trying to “teach her” when I’m honestly just telling her how I’d handle things and how I’m offended that I was lied to twice. I’ve had issues at a different store as well. She keeps insisting that I go back to that store, keeps telling me what I’ve paid in the past, (which is way higher than what I actually pay) & 100% refusing to believe & help me. After refusing to leave until this was fixed, she finally made a call to her supervisor who advised her to call customer service for me. I’m literally sitting here now writing this review. Super upset because I was told that I’d go from $126 to $95 in one week! It’s been months and everything they told me wasn’t honored! Now I’m inside of the store looking/acting like the “angry black man.” I feel like my head is about to explode! This can’t be legal! The young white customer service representative in the photo is honestly the only one who acted like he understood me & truly wanted to help.
• BP

  Brent Pavelka

  Jan 9, 2025
  5.0
  Anne is the best!! Very very helpful and kind service!!
• NH

  Nyron Hackett

  Nov 2, 2023
  5.0
  Anne was very helpful 😁 Anne's the best!!!