CD
Christian Daily
Jul 27, 2026
I don't who is doing the hiring or how the training works but my oh my. Took 15 minutes to get 1 sandwich, drink and cookies. Went to the drive thru first parked for 5 minutes and nothing. Went inside with 3 workers only 1 kid who what they were doing, 1 was doing online order the other inventory/ordering. The one doing inventory had to be told to help out, asked if I wanted a bag 3 times said yes to each at the 4th time just gave up. He looked dumb founded at everything he asked. 0 experience there when they are a key holder. Please get some better trained people there or someone who you can trust.
Bread was so hard I threw my sandwich away. My husband asked for extra mayo, got no mayo. He didn’t want it toasted- it came toasted. My son had 3 sauces- also dry and hard bread. Daughters sandwich- dry and hard. Needless to say I called, told them the situation, they asked me my name 4 times after giving it to them already twice and having to spell it once. $40 wasted!
Customer service was poor, at best. I felt more like an inconvenience taking the employees away from their cell phones.
MJ
Matt Johnson
Jul 5, 2026
I was told to leave and find different subway because they were too busy to service their drive thru. Wow. New level of rudeness!
ED
Elizabeth Deml
Jul 1, 2026
Super slow service, lettuce was visibly browned and wilted, go across town to other Subway