FedEx Office Print & Ship Center

Reseñas

• MP

  Mike Page

  3 days ago
  5.0
  Excellent customer service!!👍🏼
• EC

  Elizabeth calles

  Oct 4, 2026
  1.0
  Terrible service. I was discriminated against for not having a Michigan driver's license. The cashier refused to ship my order. She's very racist. She discriminated against me for being Latina. I ship with any FedEx; they've never asked me for all my IDs before.
• BR

  Beatrice R.

  Sep 22, 2026
  1.0
  Very disappointing experience at this FedEx location. I came in to return five items and the employee working the counter was extremely rude, dismissive, and unprofessional from the beginning. Two of my returns had originally been shipped to me together in the same box. I did not realize the retailer had issued a separate QR code for one of those items, so I was briefly confused when I had an extra code. I apologized and was trying to figure out the situation, but instead of helping, the employee scoffed and walked away as if I was inconveniencing her. I ultimately purchased another box myself and separated the item so the return could be completed. She also printed several return labels at once without keeping track of which label belonged to which package, then handed the strip of labels to me and expected me to figure it out. She barely responded when we asked questions, walked away while we were speaking to her, and would not even help lift one of the packages, so we had to carry it behind the counter ourselves. What made the experience especially uncomfortable was watching how differently she interacted with other customers. I was the only customer when I initially walked in. Later, an older white gentleman came in to drop off a package and she immediately became friendly, conversational, and engaged with him. I observed the same friendliness toward the other white customers who came in, which was a very noticeable contrast to how dismissively I was treated. I cannot say what her intentions were, but as a person of color, the difference in treatment absolutely felt like a microaggression and made me question whether race played a role. I recently moved to Michigan from Los Angeles, and I am not going to ignore behavior like this when I experience it. Regardless of the reason, no customer should be treated as though they are a burden for asking for basic assistance at a shipping counter. The attitude and lack of professionalism were unacceptable, and I would not return to this location.
• TT

  TeatleGaming

  Sep 19, 2026
  1.0
  Aiiman or aimann is not very good with customer service. All I needed was to get 5 copies, gave me attitude on process and wasted 5 minutes of everyones time. Could have been solved in 30 seconds.
• SB

  Susan Barber

  Aug 19, 2026
  1.0
  The customer service here is the worst. The front desk associate was so flippant and I stood waiting at the front desk for a while before she came to ask what I needed and seemed annoyed I was interrupting her moving boxes around. She saw me standing there and continued to do what she was doing and made me wait for quite a while.