Came in For a new phone needed it asap, From the moment I walked in I was greeted by the employees and asked what I needed they went above and beyond to hook me up w the best option for me at the time. I will definitely be returning to this location for future plans.. The surrounding stores should take notes…. Thanks for the help Leslie
Terrible service, not greeted when walking in the door. The rudeness from all workers, and then treated and called stupid, was just uncalled for. I haven't been in the store for a while, but I missed chatting with you, G man Damien. That was the manager. He gave the utmost respect and always went above and beyond. It was sad how he was let go over a lie. I was there in the store that day when everything went down. What he was let go for was not what happened at all. I would love to see him back in this store again. I miss him and his kindness and knowledge.
Leslie in three rivers Michigan paid for me a new phone because the guy working was crap I paid for new phone and he also gave me a lower plan and gave charger 45 plan and I wanted the 55. I think she deserves a raise and she is nice and I think she should be employee of the month.
CP
Courtni Provost
Apr 24, 2026
Terrible experience. I would give it a literal 0 star rating if I could. Wasn’t greeted when we arrived, the store was a mess, the worker didn’t act like he had any clue what he was doing, and found it professional to vape right on the sales floor while “helping” us. Google answered my questions better than he did. Left and went to the Sturgis location where I had the best experience. I absolutely will NOT be doing business at the Three Rivers location again. That place has gone downhill.
This store and company has gone to junk staff rude waited at desk for 30 minutes before someone finally came from out from the back and then all rude to me like i was bothering them i assime i interupted there pot smoking time way it smelt so strong on them I used to loved this company when they had workers who cared like the old manager damien worked with him for 5 years didn't matter what day or situation he always showed what customer service was about and went the extra mile now workers are a joke since they he been gone never same people and selling phones that are outdated and no longer supported for updates like iPhone 12s. Companies don't care about customers or their workers which is why they lose Business and good workers who make their money.