I was pretty hyped to get subway till about halfway through. I see Henry? Hard to read upside down 😅. He’s moving pretty quick, maybe it was a mistake but I asked for peppers before being toasted. He brought it back to the deli, had her put some on, there was a couple, and I wanted more than that. What really bothered me was the fact that he did not listen that I said I would like more peppers than that bit. I mean I said it 3 times and I just felt completely ignored, I spoke clear and respectfully loud. Not sure what that was all about but the coworker even said something as well before it got toasted. I understand it may have been busy and he maybe got overstimulated or some sort. It was poor performance from my perspective. I’ve previously worked in subway and I cannot say I’ve ever treated a customer that way. Partial lack of communication but I mean I said I wanted more vegetables 3 times. Other than that. The environment is clean, it looks well maintained, everyone is cleaning as they’re going, everything else looks great and clean.
NC
Nicole Cushman
May 6, 2026
Love their chicken breast sandwiches. This location was very clean and friendly.
KM
Kathy Marshall
Apr 27, 2026
This Subway is better than others because they put a normal amount of toppings on your sandwich and they are not skimpy and good customer service
I worked retail for a long time, and I have a thing for excellent customer service. Not over-the-top exaggerated service - but creating genuine interactions with our guests by speaking to them as if they are just a person instead of the next task in line. It’s more nuanced than it sounds, and also not common.. but most things that leave an impact aren’t. Maybe its rarity is what makes it so special.
Tyler provided a level of customer service that any customer-facing business should be thrilled to have in the house. I’ve heard of a sandwich artist.. But a sandwich friend? In this economy?
I hadn’t eaten all day! I was inundated with meetings at work, so I had employed a most effective meal replacement plan for my lunch break: A nap.
So when we rolled in at 7:00 PM eastern standard time, I had only one thought: I need to eat. And by the time I left, and before I had eaten, I still had only one thought. A different thought.
”I’m so glad I don’t have to turn left out of here.”
KF
Kayla Faust
Apr 21, 2026
Jenni always makes my sub perfectly and she’s very sweet! Today I came in and she was bombarded with online orders and was visibly overwhelmed but she still managed everything efficiently and with a kind attitude. I know I don’t have to worry when she’s there. Thank you very much Jenni!