FedEx Office Print & Ship Center

Reseñas

• SL

  sharon zacharias louis

  3 days ago
  1.0
  Why got attitude when we trying to amazon return a product...If you cant do business properly and treat customer with respect and great attitude, replace the staff and hire someone better..
• SS

  sergei schippa

  May 17, 2026
  1.0
  I visited this FedEx location on Grand River Ave in Novi on Saturday, May 16 around 1:00 PM to ask about passport photos. I waited patiently until it was my turn and simply asked the younger lady with ginger hair and glasses , “Hi, do you guys do passport photos?” The employee helping me responded with a very rude and dismissive attitude. When I asked how the passport photo process worked, she said they could either print the photos or put them on a thumb drive, but did not clearly explain what I was supposed to do with either option for a passport application. When I asked follow-up questions because I genuinely did not understand the process, she continued giving short, unhelpful answers and seemed annoyed that I was asking. I then asked the price, and she said it was $35. At that point, I said I couldn’t believe how rude she was and that I would go somewhere else. As I left, she responded, “Whatever.” I understand everyone has bad days, but customers should be able to ask basic questions without being treated like an inconvenience. I left without purchasing anything and would not return to this location for passport photos or customer service. This was a very disappointing experience. I came in ready to pay for a service, but the employee’s attitude made me feel unwelcome and confused rather than helped. Management should review how passport photo services are explained to customers and address the lack of professionalism.
• WW

  Warn1ng

  Apr 25, 2026
  4.0
  The short old lady is not very friendly to say the least.
• MB

  Matt Boucher

  Apr 20, 2026
  5.0
  Lou helped me through a stressful shipping
• TC

  Tracey Clarke

  Mar 22, 2026
  4.0
  I visited this location for a passport photo. The store was clean and the employees were friendly and professional. I was in and out in about 15 minutes.