FedEx Office Print & Ship Center

Reseñas

• DT

  Dahmari Taplin

  1 day ago
  3.0
  Not the best experience here
• KD

  Ketan Dhamne

  Jul 29, 2026
  5.0
  Lou assisted me in sending the package and throughout my time at the store she was patient and helping me as best as she could. She answered all my questions.
• SL

  sharon zacharias louis

  Jun 23, 2026
  1.0
  Why got attitude when we trying to amazon return a product...If you cant do business properly and treat customer with respect and great attitude, replace the staff and hire someone better..
• SS

  sergei schippa

  May 17, 2026
  1.0
  I visited this FedEx location on Grand River Ave in Novi on Saturday, May 16 around 1:00 PM to ask about passport photos. I waited patiently until it was my turn and simply asked the younger lady with ginger hair and glasses , “Hi, do you guys do passport photos?” The employee helping me responded with a very rude and dismissive attitude. When I asked how the passport photo process worked, she said they could either print the photos or put them on a thumb drive, but did not clearly explain what I was supposed to do with either option for a passport application. When I asked follow-up questions because I genuinely did not understand the process, she continued giving short, unhelpful answers and seemed annoyed that I was asking. I then asked the price, and she said it was $35. At that point, I said I couldn’t believe how rude she was and that I would go somewhere else. As I left, she responded, “Whatever.” I understand everyone has bad days, but customers should be able to ask basic questions without being treated like an inconvenience. I left without purchasing anything and would not return to this location for passport photos or customer service. This was a very disappointing experience. I came in ready to pay for a service, but the employee’s attitude made me feel unwelcome and confused rather than helped. Management should review how passport photo services are explained to customers and address the lack of professionalism.
• WW

  Warn1ng

  Apr 25, 2026
  4.0
  The short old lady is not very friendly to say the least.