Employee was struggling and a worker from off the clock stepped in to help this just shows how the subway community is amazing. I believe the helpers name was Liam
This place is open when most things are closed already so a small town's favorite classic sub place 👍
My boyfriend and I each placed our own mobile orders in order to each get a deal on our accounts, and he went in to the store to pick them up. We had each ordered our sandwiches toasted and with 50% more protein. Neither sandwich was toasted, and his sandwich included way too much extra protein. Normally we wouldn’t complain about a bit extra food, but it was so much extra to the point that you couldn’t really taste anything else in the sandwich. He had also ordered banana peppers on his sandwich, but had not received them. We have ordered from this location in the past and had no issue, but today’s order was quite disappointing.
AR
ARPM Owner (Anton Reinaas)
May 10, 2026
I upgraded my order to a combo, and at no point was I told what drink size was included. The employee simply said “you’re all good,” so I selected a cup based on the lack of guidance provided. I was then confronted and treated as though I had done something wrong, despite the misunderstanding being caused by poor communication from staff.
This situation could have been avoided entirely with basic customer service and clearer instruction. Employees should be properly trained to communicate order details respectfully and professionally rather than placing blame on customers for avoidable confusion.
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Arlo Derleth
Mar 28, 2026
Hello im a dasher that just got accused of stealing a single cookie because they made a mistake of not putting it in the bag. I was inside the store the entire time. I double checked the order to make sure everything was in the bag in the store. The ladies working there were very unprofessional making this accusation in front of multiple customers. The womans words were as followed "here is a second cookie for your troubles" when there wasn't a cookie to begin with. I said what do you mean second cookie and she continued to push her narrative of theft. I wish I could say I dont have to go back but unfortunately my job requires me to go to restaurant's. Don't come here if you want polite treatment. They shouldn't take whatever personal issues they have going on out on strangers.