ND
Nicole Davis
Jul 21, 2026
Came in to purchase a new phone today since my screen broke. The lady working by herself did not seem like she wanted to sell us a phone. She told us to call insurance about our screen we called insurance to see and there's a 250$ deductible so we ask about prices of an upgrade and she told 250$ to upgrade. We told her we were interested in upgrading to s25 instead of using insurance. She replied " I don't even have that" then told us the only phone she had would cost us about 1000$, I asked her " I thought you said 250$ to upgrade" she said " yeah I didnt even know what phone had when I said that. You should go to Walmart and buy a cheap phone so I can just switch it for you". I told I want a nice phone not a cheap phone. She said " I have a s25 fe" I said what's that. She replied "I don't know". I left. Hopefully someone pulls that stick out for her.
MI
Michael Hester II
May 20, 2026
Me and my sister came in to get new phones. Rayshawn was so patient and helpful setting our phones up. The process took 1-2 hours due to technical difficulties, so me & sis GREATLY APPRECIATE Rayshawn's customer service, even going beyond store hours.
So far, the phones work great!
MS
Miss kelly Atnt sharp
May 3, 2026
Do not go to this cricket the manager calls cops on customers and tell lies about the customers do not go there. Her customer service is horrible. So is rude and disrespectful I left cricket to go to Verizon never going to that cricket again
MD
Martha Daigneau
Apr 20, 2026
We just went into this Cricket store because of the positive reviews and rating. We certainly weren't disappointed. Erica and Tai were very helpful, got us set up with upgraded phones and answered all our questions. Great customer service! Highly recommend!
PD
Phil Daigneau
Apr 20, 2026
Erica, store manager and Tai, werevery helpful and patient, would recommend