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Certificado por la marca

FedEx Ship Center

3.2
(280 reseñas)

Información del negocio

5089 Falcon View Ave SE, Kentwood, MI
49512, Estados Unidos
(800) 463-3339
https://local.fedex.com/en-us/mi/kentwood/grra

Acerca de

Servicio de envíoServicio de correoTienda de artículos de embalajeFedEx

Ubicación

FedEx Ship Center
5089 Falcon View Ave SE, Kentwood, MI
49512, Estados Unidos

Horario

Lunes8:00 - 21:00
Martes8:00 - 21:00
Miércoles8:00 - 21:00
Jueves8:00 - 21:00
Viernes8:00 - 21:00
Sábado9:00 - 17:00
DomingoCerrado

Reseñas

3.2
280 reseñas
5 estrellas
119
4 estrellas
33
3 estrellas
22
2 estrellas
8
1 estrella
98
  • JS
    Joe Schulte
    Jun 7, 2026
    1.0
    The last two furniture deliveries we had were shipped through FedEx. Both products were damaged in route. Terrible service.
  • MH
    Mark Hekman
    May 23, 2026
    1.0
    Package sent out to be received by me with Overnight shipping. Guy tried to deliver my package that needed a signature by knocking on the screen door instead of ringing Ring doorbell. Would have heard the doorbell if used but instead resulted in missed package. Package could not be delivered for another 3 days after resulting in a total of 5 days for package to be delivered. Absolute trash. Maybe overnight means it's important to be here the next day. Will not ever use Fedex again.
  • JC
    Jared Call
    May 12, 2026
    5.0
    Fast and friendly
  • CU
    Courtney Upchurch
    May 9, 2026
    1.0
    I ordered an expensive piece of equipment for overnight delivery and took time off work to make sure I was home to receive it, especially since a signature was required. My FedEx delivery window kept getting pushed back from an early morning slot, to a late afternoon slot, to “by 8 p.m.” I can’t tell you how many times I checked the delivery status and looked out my window because I was so worried about missing the delivery. So when I saw that my delivery status had been updated from Friday to Monday, especially given it was already on a truck out for delivery, I think I felt a brain cell pop from frustration. I tried calling FedEx to see if I could switch from delivery to pickup at one of their locations, but the automated phone tree is a nightmare, and I was hung up on three times. I went online to see if I could find suggestions for getting through to a human, and the majority of the websites I looked at described similar negative experiences, with no luck reaching a representative. This is an incredibly frustrating situation for a variety of reasons: paying extra for overnight shipping that ended up being delayed by three days (if it doesn’t end up being longer), taking time off work to wait for the package, spending the entire day anxious about missing the driver, watching the delivery window slowly get pushed back, trying to navigate a phone tree that seems determined to hang up on you, and now needing to take another day off to wait for a package that still might not show up. I’d give zero stars if I could and send them a bill for the two days I’ve had to take off work.
  • ZF
    Zach Fiebke
    May 8, 2026
    1.0
    Good luck trying to speak with someone about a delayed package. Urgent package for new job, they delayed my wife’s laptop; no reason or updated date provided.

Datos certificados de la marca FedEx Ship Center

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