KC
Kella Carter
May 27, 2026
I can't thank Jake at the Imlay City Cricket Store enough for his expertise, patience, and great service. I have had several situations when another store close by my home, could not or didn't take the time to help me and even told me the wrong solution. In addition, I had to get a new phone while traveling and looked forward to stopping in to see Jake to get my phone "really" set up. Me, not being a strong techie, he has always taken the time to explain how to use my phone, as well as, got it back to running correctly if there were problems. When I was told my phone had to go back to factory reset or whatever by another store, he has always been able to rescue my phone and me. I would recommend (and have) this store and Jake to anyone.
Very very friendly and helpful
SM
Sally Morton
Feb 22, 2022
Then guy that helped me, knew what he was doing with my phone, and he told me about hotspot that I didn't know about
RE
Ryan Elliott
May 8, 2020
I have always had great customer service dealing with Jessica. Was told owner was supposed to bring more phones and he didn't, not employees fault give him a 1 star. Finally got new phones, Jessica went above and beyond to help us during this covid. Hopefully they keep her around, if she ever left it would hurt this location.