SouthEast of the interchange..
JS
Jacklyn Sterling
Jul 8, 2026
Ordered 3 subs for pick up online. ALL three subs were made wrong (missing ingredients and such. Missing ingredients we paid extra *bacon* for). Plus they labeled them on the wrapper wrong.
Ordered thru the drive up & had 2 people talking to me @ the same time (1 loud the other I could barely hear). I was trying to order one headset died & I had to repeat myself a few times. I had no problem until I was asked to give my order, again then interrupted by the other louder person. I was explaining to my passenger what had happened, then the quieter person said "we have the right to refuse service" to which I replied "are you telling me I should leave?" To which the louder person responded "no you are fine." Needless to say I will not be going back to the hart subway! Workers need to take customer service classes!...you are working for us. I wasn't being rude. I was understanding! But I was very disappointed in the service I received. Also, turns out the cheese wasn't melted on the toasted sub!
Was in the area for electric forest and today our group got subway, and the service was amazing. The store was being run by only two employees, Kristopher + Isiah during a rush, and they did amazing. Subway needs more employees like these two gentleman, our group gives 5/5!
MW
Michelle Wood
Jun 2, 2026
I have been disappointed the last couple of times. I get my sandwich toasted. One visit the bread was over toasted, this last time hardly toasted. The sandwiches seem smaller and the price higher. It certainly has not been worth the price. I doubt I will be back. Twice in a row, not impressive.