Ordered on line with a drink. Got to store, order was ready with an empty cup to fill my drink with. The drink machine had no ice and the soda was warm. I asked an attendant where the ice was and was told it was broken and a new one was on order. She stated that 5hey should probably remove the drinks from the on line orders. I asked for a refund but was told I could not get one with an on line order so I suggested a cookie as part of a refund which she did give me. She apologized and was friendly. My question is: why isn’t the Manager handling this issue and making customers aware of their situation. I was disappointed but not mad, just thought that the Manager is not doing their job well.
CP
Carolyn Povich
May 6, 2026
1.0
Stood at the counter 5 minutes. Two people working, and I wasn't even greeted when I walked in. One employee was taking cookies out of the oven. Nothing said . I left.
JJ
Jen
Feb 26, 2026
5.0
Wow, we came Wednesday Feb 25th. The guy working pleasantly greeted us, and gave exceptional service. Just was a lovely surprise, and made our day! Ty!
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