JG
Joy Gillenkirk
May 7, 2026
I went to Subway yesterday, May 6, 2026 to order the Sweet Onion Chicken Teriyaki 6 inch meal. What I witnessed from waiting in line was stress, disorganization and chaos, at best. The wait time was too long. When I finally had the opportunity to order my food, I noticed that the food storage containers were out of spinach and lettuce. I wanted spinach. The young man helping me said he would go check in the back and came back with an unopened bag of spinach that I noticed said Use By April 10, 2026. I immediately told him “No thank you. I’m going to pass on the spinach”. He then looked at the date and said he will go and check and see if there is something better in the back. He comes back and says that he threw out the case for the ones that said April 10th and found another one that said Use by May 13th (or whatever date it was) so I said that was fine. I headed back to work and ate less than half of my sandwich. The bread seemed off and before long, my stomach felt queasy and I ended up having pain in my stomach. I threw the rest of the sandwich out. Long story short, I think the workers were trying to do their best with what they had to work with and it boils down to not having enough staff to work the drive-thru, front counter and online orders. I picked up on the attitudes they were starting to have with each other but they were always nice to the customers. Management, please staff accordingly and/or perhaps shut down the drive thru during peak hours to help alleviate the load off your employees feeling pulled in so many directions.