This was, unfortunately, the worst experience I've had at a Subway location.
I went out of my way to visit this restaurant, placed my order in person, and brought my meal to work. When I finally opened my sandwich and took a bite, I immediately noticed that something was wrong. Several toppings were missing, and the sandwich contained only two slices of turkey and three pieces of ham, which was far less than expected.
I called the store to speak with a manager regarding the issue. I was placed on hold, but I could still hear the conversation taking place in the background, which did not come across as professional. When I explained the problem, I was told that I would need to bring the sandwich and receipt back in order to have it remade. Unfortunately, I was never provided a receipt at the time of purchase.
Overall, this was a very disappointing experience from both a food quality and customer service standpoint. As a first-time customer, this experience did not leave a positive impression, and I do not plan on returning. Based on my experience and the concerns reflected in other reviews, management may want to evaluate current operational and customer service practices.