I placed an order for pick-up 30 minutes prior to arriving and the app told me it was ready. When I went inside and told the two employees I had a pick-up order, they seemed somewhat dismissive (which I tried to not pay mind to) and I had to wait on the side while they took care of another customer. When I finally got helped, the guy behind the counter had me tell him my specific order again. It took about 10 minutes longer than it should’ve been. I would have understood if they were busy, but there was only one customer at the counter when I walked in and I didn’t see any other orders being made. Overall, bad customer service.
TR
Tracie Riley
Jun 26, 2026
I went to subway on Ford road in Dearborn Heights and ordered a protein bowl,when I asked for extra tomatoes 🍅 he didn’t give me any tomatoes and then when I asked for vinegar he poured some on my bowl and told me that was enough vinegar.
EC
Emerald Cox
Jun 24, 2026
Staff was so friendly! Made sub with care.
YA
Yara Abdalla
Jun 23, 2026
I went in with my little sister, we got a grilled chicken sandwich, the worker asked “grilled chicken right?” i said yes and didn’t watch her make it. i open my sandwich and find out she put tuna.
Swati was so sweet and kind to us