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Ismail Russel
Sep 14, 2026
I went to the FedEx Shipping Center to pick up a package that was supposed to be delivered that day, but there had been some kind of issue and it wasn’t delivered.
Even though I wasn’t able to get the package, the representative who helped me was extremely kind and helpful. I had a few questions, and he clearly explained exactly what I needed to do and who I needed to call next. His help made the drive there feel worthwhile.
Thank you again for the great customer service. I just wish I remembered his name so I could mention him personally!
TM
Tiana Morgan
Aug 27, 2026
The absolute worst. I paid a lot of money for my package to be here at a specific day and my package was late, not only that my package was severally damaged even though it had fragile all over it. I paid for my package to be delivered at my door and they have the audacity to call and tell me I have to pick up my package. FedEx need to do better😒
VL
Virgina Lauder
Aug 18, 2026
Outstanding, clean, and efficient. Definitely will usd again
JC
Jacob Collier
Aug 17, 2026
A “Ship Center” that doesn’t have printers.
LR
Lina Raymond
Jul 28, 2026
I don't know if it's management or what. But this is the worst FedEx facility I've ever dealt with. For almost a week now I have not received my insulin because the driver WILL NOT read the delivery instructions and refuse to deliver my package. They don't even try. I contacted FedEx countless times over the last two days. Yesterday the package was supposed to be redirected to me because the driver went to the wrong part of the building, didn't call my phone when they arrived as instructed and they torn off the signature portion of the delivery attempt slip. Thanks, Jeremiah, for nothing. However, Jeremiah just took my MEDICINE back to the facility, even though whoever I spoke to at 10:30am said they sent a direct message to the driver and changed his route to bring the package back to me. When they never came back I called FedEx again and they said it would be taken to another facility the following day for pickup. Today, good ole Jeremiah is supposedly on his way with my package. But not to take it to the facility I was given the address to for pick up. He's coming back here, to most likely not deliver my package. And I can't track it on the map for whatever reason because the FedEx app is unreliable and won't load the map. So let's see if Jeremiah can read the instructions this time because my only other option is to go down to the front of the apartment building and wait for the next four hours.