JI
Julie Ingraham
Sep 2, 2026
What a joke!! I go in to get help to cancel a line on my account and they gave me a number to call! Now in the parking lot on hold that says the hold time is more then 25 minutes!
MS
Megan Schihl
Jun 25, 2026
Call corporate, wait a hour, talk to someone who doesn’t speak English! Tried to buy a phone today and they told me to order it online. I'm like, it's right there....oh...I guess he was embarrassed and folded his arms. No service here. I did order my phone online, but how can cricket expect me to stay with horrid service and no corporate help. I haaaaaate this cadillac location....hate hate hate
DV
Darci Velflang
Jun 12, 2026
Very helpful! Will be coming back to this location
MW
Michael Watson
Jan 8, 2026
Manager was very attentive, great customer service!! I had many questions before switching over from T-Mobile, all my questions were answered and she was very honest and upfront
SS
SHERRY SNYDER
Dec 27, 2025
The girl who helped me was a very nice girl and helped me with all my problems and questions. Last time I was here a delt with the manager and she wasn't half as helpful as the other employee.