Subway

Reviews

• PK

  Phillip Kellaway

  May 9, 2026
  5.0
  Joey went above and beyond all of the service and helped me out on the phone to be able to order and did an excellent job. I would give him 10 out of 10 not 5 out of 5!
• KG

  Kirsten Green

  Mar 27, 2026
  1.0
  Terrible customer service. Made us wait while they did mobile orders first even though there was 3 people behind the counter. Maybe consider serving your in house guest first or at least splitting the people up.
• NH

  Nancy Hall

  Feb 7, 2026
  1.0
  Ordered Door Dash, that was great. Ordered Steak and cheese extra meat. The picture shows barely enough meat to cover the bread. I paid extra for that. NEVER ORDER FROM BIRCH RUN!!!!
• JS

  Jared Shoemaker

  Feb 3, 2026
  1.0
  The most skimpiest ham sandwich I have ever had in the entire state of Michigan I am disgusted with this place it's a joke
• AC

  Allen Cozart

  Jan 8, 2026
  1.0
  On January 7, 2026 went into subway birch run at 5pm. Ordered 2 footlong Italian herb & cheese subs. As the subs were being prepared he asked about the kind of cheese we wanted. My husband is allergic to cheese so I told the sandwich maker I would take my husband’s cheese, also American cheese. he told me he couldn’t do that. I asked for it to be put on the side then he said I couldn’t do that, it has to go on the sandwich. I pay for that cheese. I’m not understanding why I couldn’t have it. Then He asked if we wanted it toasted, told him yes. he brought them out then asked what sauce we wanted on it . told him we wanted our toppings on 1st. he told me we couldn’t do that. The sauce had to be put on 1st. Really! This is the 1st time we had ever had such a terrible experience at a subway. After his additude with the cheese & the way he wanted to make our sandwich we decided to just walk out. Will not return to that subway ever again.