The UPS Store

Reseñas

• MM

  Mike Meier

  May 21, 2026
  1.0
  Not helpful no answers just protecting the driver that committed fraud and say they attempted delivery but blew right past my house in kawkawlin mi two days in a row. Have the ring camera footage to prove it. Do your self a favor and use a different carrier I called customer service all lies said I get a call back nope never happened.
• EV

  Emily Volk

  Feb 20, 2026
  5.0
  My visit may have taken only five minutes, but I felt welcomed and seen. The associate answered all my questions and helped us as quickly as we expected. I feel bad that I didn't her name before we left to add to the survey.
• DP

  Diane Preston

  Feb 16, 2026
  5.0
  They are always so friendly and helpful and never make you feel rushed. In fact every UPS store I ever go to are great employees. Thank you for such great customer service.
• TC

  Tim Crawford

  Dec 28, 2025
  5.0
  How nice that they are open for business 7 days a week. The staff is very accommodating and professional. I went there on a Sunday morning at opening time and they were ready to conduct commerce. How refreshing. This will be my go-to UPS store for evermore.
• JH

  Jaime Hernandez

  Jun 22, 2022
  1.0
  it saddens me to see a store manager such a credible institution carry themselves with such poor character and attitude. I had a client call into my office and we referred our client to the UPS store to send us in sensitive documents, via UPS print and scan services. we specifically referred the UPS store over the staples 1 miles down the road or the Walmart across the street (who both charge less). while our client was in store our employee was on the phone with them. An employee / " manager" name is Jennifer told out client that we "didn't sound like she knows what she is doing" and discouraged our client from doing business with us. if you are doing business. do not trust this store or the manager Jennifer Siefert. it is not up to UPS to decide who their customers do business with. after the incident was over I called in to resolve this issue and see why our client was advised in this way. the person who picked up the phone said she was the store manager and she can tell her customers what ever she wants and she stood by it. I asked for her name and she refused to give it and hung up on me. This shows that she believe that this is her company and her store. It was only upon talking to UPS corporate. That I found out who she was... I don't like to leave reviews like this but I would like an apologies for myself and my employee Jennifer disrespected.