PJ
Preeti Jindal
Sep 27, 2026
WORST EXPERIENCE! SUPER RUDE STAFF.. SHE THREW OUR ORDER IN TRASH AND REFUSED TO REFUND!
We had placed and paid for an online order. While watching my sandwich being prepared, I noticed the employee had accidentally added an extra layer of tomatoes. I politely asked her to remove it.
Instead, she repeatedly insisted she hadn’t added anything extra. When I pointed directly at the sandwich and showed her the extra layer, rather than simply correcting the mistake, she threw the entire sandwich in the trash and told us to leave because she was “refusing service.”
When I asked about our already-paid order, we were simply told to “call corporate.”
This isn’t about $10. It’s about the way my family was treated over a simple request to correct a mistake. Sadly, this is our second terrible experience at this location.
After this experience, the location’s low rating and the repeated customer reviews mentioning poor customer service are unfortunately not surprising.
AVOID AT ALL COSTS. I hate to leave a lengthy review like this but it's much needed hence their terrible reviews already. They are very unsanitary, filthy, and rude! I kindly asked the man to change his gloves and he refused to... saying he didn't touch any meat or chicken. If a customer is asking you to change the gloves THEN CHANGE THEM REGARDLESS because it takes 2 seconds and that's my preference. Also, the register lady ARI is very rude because I asked her coworker to not cut my sandwich. He proceeded to use the knife to tuck the veggies in. she says "you only said not to cut it, you didn't say that". IT IS COMMON SENSE, ARI... If I asked for my sandwich not to be cut, that clearly means I don't want the UNSANITARY KNIFE TOUCHING MY SANDWICH SO WHY USE IT TO TUCK IN THE VEGGIES WITHOUT ASKING ME? She is VERY RUDE. Then she gives me attitude and tells me she will throw my sandwich away. I told her to go ahead. SO DISRESPECTFUL. If you hate your job then do not work there?? Simple. I will be taking this to the extreme as this is my SECOND HORRIBLE EXPERIENCE AT THIS LOCATION and nothing was done. The veggies are all ice and look shriveled/old. This business needs to be managed better.
XX
xeromakescontent (Xero)
Sep 22, 2026
Every time I come up to order, I end up having to wait 20+ minutes for someone to come out. Always feels like staff are rushing customers to order. Overall bad customer service and okay food.
AP
Akshay Pedamallu
Sep 20, 2026
It's the worst service I ever experienced at the subway till date. I understand I was at the store almost at closing. Store was supposed to be closed at 9pm. I was there around 8:50pm. I was waiting and no one was at the counter. I waited for almost 10 mins. When it was almost 9 one guy showed up and was rude and refused to sell the food.
PY
Prashanth Yadandla
Sep 19, 2026
Very disappointed with my experience. Yesterday, my sub was extremely over-toasted and the bread was so hard that I couldn’t even take a single bite. Today, I ordered again and specifically requested that the chicken and veggies be toasted as well. I even showed the staff photos of yesterday’s sub and explained the issue. Unfortunately, they only toasted the cheese and ignored my instructions. Having a poor experience two days in a row was very disappointing.