The customer service line is pointless. Call and get a robot, get sent overseas to a call center that cannot actually do anything. Driver just took off speeding in my neighborhood and did not leave my package. Just drove away with no note or anything. Customer service found my package but I had to wait for another day when the drive drove by 2 more times!
MM
Mac
Jul 1, 2026
1.0
Just an awful experience all around.
Driver did not ring bell, knock, or stick around long enough for my dogs to notice. Just long enough to leave a note and see me open my door. Had to pick up package.
RR
R
Jul 1, 2026
1.0
Did not knock on door when noted on the account and delivery instructions. The driver drove away as i ran out the door. Resulted in me not getting my package for 3 days when I paid for it to be delivered in 1. Their customer service and entire website is useless.
AA
Amanda
Nov 7, 2025
1.0
No phone number. I cant get ahold of anyone to ask a question about my package. I fing hate fedex. Never had this issue with UPS.
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