FedEx as a service is absolutely terrible. Ordered a shipment week ago. Took over a day to move from one city to another 20 minutes away. The estimated delivery was constantly incorrect and I still have not received the package a week after the original projected delivery date. It was a time sensitive package and when I called to try to pay to expedite the shipment I was told nothing could be done and it’d arrive that day. Only to be let down and projected delivery changed. Absolutely terrible and unhelpful customer service.
EB
Eloise Brose
Jul 3, 2023
I now drive to a different FedEx branch, instead of using this one despite living in walking distance to it, because, good god, the staff here could be downright aggressive. The guy with the beard is particularly antagonistic. I genuinely hope he'll find a job that he hates less.
CW
Chinthaka Weerappuli
Jun 23, 2023
I wish I got her name but the lady that was working tonight was so kind and so helpful. Will definitely be back
SC
Spencer Chen
Jul 22, 2020
I rushed in 20 minutes before closing on my last day before my flight out of Ann Arbor with two 8 ft^3 boxes each holding almost twice their alotted weight, but god bless the G.O.A.T. Carmelia for helping me quickly enough that I repackaged everything into the proper boxes obeying FedEx’s weight limits by closing.
DH
Daniel Heckman
Mar 17, 2016
I was traveling and needed some documents signed and faxed. They were very helpful.