Subway

Reviews

• LM

  Luke McLeod

  Apr 29, 2026
  3.0
  I attempted to call five times to cancel an online order after accidentally placing it at the wrong location, but no one answered. I even contacted the Big Apple store, and staff confirmed the phone was ringing and being ignored. As a result, I paid for food I couldn’t pick up. The store itself is usually great, and this is my first major issue here. However, the employee on duty that night should be held accountable for ignoring repeated calls.
• WK

  Wendy Karkos

  Apr 26, 2026
  5.0
  Peter was magnificient, made our sandwiches exactly how we wanted them and his service excelled our expectations.
• JK

  Jessica Kimball

  Jul 7, 2023
  1.0
  Rudest service ever.
• EC

  Erin Caouette

  Jun 27, 2022
  1.0
  First… Last week I ordered a Buffalo Chicken salad through the Subway App- In ALL CAPS requested “PLEASE PUT BUFFALO SAUCE AND RANCH ON THE SIDE, NOT ON THE SALAD- Thank you” I go to pick up my salad (which is on a pick up shelf-) Took a quick look at it before I leaving, to find it completely covered in sauce and dressing… The staff person was in the back and I waited a few minutes for them to come out, but they never did so I left. I managed to scrape off as much dressing as I could to make it edible, but almost half of my salad ended up in the trash. Today… at 8:39pm (store closes at 9pm) I called and said “Hi can I please place an order?” and I was told “We already put all of our stuff away for the night.” I asked if there was anyway possible they could please make a quick and simple footlong with just Turkey Cheese and Green Peppers,- and that I was only 3 minutes from the store- The reply was “sorry we close in like 5 minutes” .. I corrected the worker stating “It’s actually 20 minutes until closing time not 5”… At which point I was hung up on. I would sort of understand if the sandwich request was complex requiring hot items, or sauces and several veggies; or if they were worried I would not be there to pay and pick up the order before closing (but I did inform them how close by I was)… I am not the type of person to leave a bad review, (I typically go out of my way to leave good reviews, as I prefer positivity over negativity) However; I have had SEVERAL issues with food orders in the past, none of which I never complained about or ask for a refund or remake- Tonight’s issue was the last straw for me, I will never be a Subway customer again.
• MC

  Michael Childs

  Nov 9, 2018
  5.0
  The wife gives the salad an A+