The UPS Store

Reviews

• HH

  Holly

  6 days ago
  1.0
  I was in this store to avoid driving to Staples. The woman cashier did not want to help a customer with an Amazon return. She was clearly struggling with the self kiosk, I tried to help but it is outside my expertise. The customer was getting irritated from lack of help from cashier. Then 2 ladies come in and ask for help with a box, cashier drops everything grabs a dolly and brings in the box that was bigger than her! She then was going to help them before the irritated lady and I! I said something and cashier then helped irritated lady, she ended up taping 2 small boxes together and charged her $4. Then the 2 ladies with the fridge box was charged $2 for tape. Moral of story, don’t get irritated or else you will be overcharged. Oh and after irritated lady left, I asked another worker how much he would charge to tape those 2 boxes and he said $2 lol THEN the woman cashier said to another customer”well, I almost made it a day without someone mad at me” I said to her, she wasn’t mad at her and not to take it personal and the cashier said oh I don’t take it personal and then I said you clearly did if your bad mouthing a customer to other customers!!!
• MC

  MIA CLARK

  Apr 16, 2026
  5.0
  The manager Josh was so incredibly helpful to me. He helped me bring in four huge packages and attach the labels. I’ll be back to this location as my new home store since I’m new in town. 10/10!
• MH

  Michelle Harlfinger

  Mar 28, 2026
  5.0
  Wonderful customer service, much appreciated and huge improvement, prior associate was very rude
• VP

  Victor P

  Mar 16, 2026
  2.0
  The younger owner has a bad/pompous attitude 80% of the time. Seems overwhelmed or has zero personal skills. Have heard this from other people too.
• OB

  Olivia Bennett

  Jan 17, 2026
  2.0
  Not helpful employee. He sent everyone to the kiosk when he was doing nothing, and wasn’t even helping any other customers. It was rude and frustrating for many of us in line.