Went late night and the worker was incredibly kind to our son. He offered a free cookie to our 6 year old and it made his day. 10/10 customer service. Thank you for your attention to detail
LJ
Lesa Jarvis
Sep 16, 2026
0 stars for customer service.
We called the night before to make sure they were open by 9, which they confirmed. We arrived a little after 9, and they were not ready to serve. Typically, this is not a big deal...but we had plans for whale watching. Also, the door says open at 8am.
My kid got an empty fountain drink cup by mistake instead of a water cup and they insisted they charge a full fountain drink price. He only intended to get the water and they would not budge.
I have been going to subway for a Long time, the last few times I've been to this one, the sandwiches are skimpy, probably less then half of what I have been used to. Disappointing.
AA
Adam Andrews
Jun 4, 2026
Facility is clean and the food is what Subway sandwiches should taste like. Like most of us in society, people live busy lives and get 30 minutes to an hour for lunch breaks. STOP punishing your customers who order online by having to wait in line to pick up ready orders that should technically be on the pickup shelf that you dont use and haven't for a long time. Time is valuable. I'm sorry someone stole from the shelf over a year ago and you feel you should punish everyone who values time. PLEASE BRING BACK PICK UP SHELF so people can grab and go and continue with thier day.