The UPS Store

Reviews

• JW

  Joyce White

  May 26, 2026
  5.0
  The employee, Destinee, was very courteous, kind, friendly, and helpful!
• PE

  Peter Evans

  May 23, 2026
  1.0
  A family member brought precious family heirlooms to this UPS store in Ellsworth. UPS packaging was requested, because it's generally known that UPS, in general, does a good job, albeit expensive. The box this store used was literally a Wal-Mart box, made from the thinnest cardboard possible, not one of the sturdy ones that UPS sells. The items were loosely wrapped such that they rattled around in the box. Additionally, the box evidently burst open in transit, because it was taped closed very poorly. One piece was damaged. With the amount of damage the box sustained, it's a miracle it arrived with anything inside it at all. When the pieces were initially brought to them for packing and shipment, the clerk said something to the effect that they, "Couldn't do it right away - but next week." Their lack of enthusiasm was a big red flag. Worst UPS experience ever. Save yourself - there's a FedX store close by.
• DD

  Daria D

  May 23, 2026
  5.0
  The UPS Store in Ellsworth is excellent. I have come to this location many times for both shipping and printing. The staff is friendly and helpful. Really couldn't ask for more.
• KS

  Kathy Stark

  May 7, 2026
  5.0
  Marion was extremely helpful and friendly.
• NB

  Nick Burnett

  Apr 23, 2026
  5.0
  Nicole was friendly and competent, very refreshing!