Subway

Reseñas

• LO

  Liam O'Connell

  Aug 11, 2026
  1.0
  I wanted a very plan sandwich as I was not very hungry so I used the app hoping I wouldn't have to wait. I wanted an Italian bread footlong with just ham, provolone cheese, and etx mayo. I received a random bread, no cheese, lettuce, and light mayo. I will not be returning
• EB

  Elizabeth Brooks

  Aug 10, 2026
  1.0
  I’m very disappointed with my experience at Subway in Ellsworth, Maine. This was my second day in a row visiting this location, and my experience the first day was actually very good, which made today’s experience even more frustrating. While ordering a footlong, I was told by the employee that I had “enough vegetables” and that I was not allowed to have any more. I was also told that I could not request additional vegetables on the side. I received approximately four pickles on my entire footlong and was made to feel as though I was asking for something unreasonable simply by requesting the vegetables I wanted on my sandwich. I understand that businesses have policies and portion guidelines, but the way this situation was handled was extremely poor. There was no attempt to provide helpful or courteous customer service, and I left feeling very uncomfortable and disappointed. I have contacted corporate regarding my experience because this was not acceptable customer service. If I could give this location zero stars specifically for customer service, I would. It is unfortunate because my visit the previous day was a completely different experience. I hope management takes this feedback seriously and addresses how customers are treated when they have reasonable requests.
• RP

  Roland Phippen

  Aug 6, 2026
  1.0
  There phone is disconnected there web site is down only way is to go in and order very inconvenient
• MG

  Matthew Greenlaw

  Jul 31, 2026
  3.0
  Pretty sad when you make an order and go to pick it up and the people working turn you away at the door a full hour before close. Female Worker “we know who the sandwich is for.” our friend “can we get the sandwich.” female worker “we don’t want to make the sandwich.” There is no reason that a customers order should be accepted and made to think that’s there order is being made just to arrive at the store and be turned away because employees cant do their jobs properly. Me and my fiancé have been getting lunch here consistently for years but is seems that the quality of workers and the customer service has sadly taken a dive.
• MM

  Marie

  Jul 28, 2026
  5.0
  i don’t ever leave reviews but this location is amazing. the customer service is great, they reached out as soon as I placed my mobile order to let me know they were out of an item. every time my husband stops in in uniform they always offer him cookies. love this location and their delicious cookies.