RP
Rose Pelkey
Sep 11, 2026
Staff was rude and when I specified I wanted onions on before the lettuce she scoffed and rolled her eyes and when asked to replace chips with cookies for the meal she rolls her eyes. So much for your sandwich your way. And on top of all that when my brothers sandwich was done with she gave more attitude. This happened today at 430. I really hope yall get better staff.
TP
Tyler Parsons
Sep 11, 2026
Made an order online. Because I was going quick. Didn't really make anything on the sandwich because I figured I was gonna be inside this store before they were making my sandwich. So I was just gonna have them do it, as I said it. And I just clicked the order, and I'm getting told that. No, it has to be what is on that order? What is on that slip? I walked up to the person first because it was busy and I was like. Can you please wait for that order for me? And they still proceeded to make the sandwich anyways, and I was like. Can you please wait until I get up there? Like I don't want that stuff on there. I only want certain things on there. Well, you should have put that on the receipt so I told them, I didn't want the sandwich, then like I'm not paying for that sandwich that I'm not gonna eat. So I'm gonna just give it back to cause. I won't eat that like. There's no point to give me something that I'm not gonna eat like. I'm sorry I'll just go back on there and I'll try to get a refund because I don't want that. And they told me no, I'm not allowed to do that. That you have to take it no matter what. And you paid for it, so that's what you get into story. So I really got upset. And I was like, no, i'm either getting the sandwich, the way I want it. And there was a lot of people in here that's really embarrassing like that's not okay for customer service like not okay. At all, but I guess as you guys at store
Staff was entirely rude. I was over charged and argued with about being over charged. I payed full price for a sub of the day .. instead of the discount for getting the sub of the day. Staffs hygiene was poor and the attitudes were even worse. We were charged 26 dollars for a basic tuna footlong and a 6 inch sub of the day.
I will not return.
DP
Dani Lee Porter
Aug 9, 2026
I ordered an BMT, but replaced the ham with turkey. The sandwich maker did an excellent job taking care to add the ingredients to my liking. Today it happened to be exactly what I needed. Every taste bud was firing and I was overwhelmed with flavor. Thank you the nice lady who took extra care with my sandwich today. It was exactly what I needed.
DM
Dianna Mitchell
Jul 27, 2026
Make sure you watch them make your sandwich. Don’t order delivery or for pick up. They’ll mess your sandwich up, call you a liar when you ask for a refund , then beat around the bush for a month on the refund. Then once you finally get it, they won’t even have fully refunded what they got wrong.
They claimed my sandwich couldn’t have been wrong because “there was no other orders at the time.” It was indeed wrong, and thanks for admitting that you couldn’t even make a sandwich with no distractions.
They also don’t pick up the phone. One day I had to call them for 40 minutes straight (at 10am mind you; not lunch or dinner rush.)
Like I said, watch them make your sandwich or expect a losing game of roulette