The UPS Store

Reviews

• MM

  Marguerite

  2 days ago
  1.0
  This location should be evaluated by headquarters! Too many mis-deliveries, items handled poorly, and technical issues! The brown color suits UPS well! 💩 💩 shitty service!
• JG

  jarid gibbs

  5 days ago
  5.0
  Brough it a very rare and expensive painting to be packed up for shipping to San Antonio Texas. David did an amazing job packing up the painting and making sure it will arrive unscathed. 5 stars!
• PJ

  Precious Jewlz

  Jun 9, 2026
  5.0
  The staff here really is for the customers! They are very professional and work to make sure you get the best service. Asani and David really assist all customers to the highest level! They are great!
• LO

  Lynette Ok

  May 30, 2026
  5.0
  This is the most professional, helpful staff I’ve ever encountered. I would like to extra light to Ashani, this young man always goes above and beyond for everyone. His customer service is outstanding even when the store is extremely crowded and overwhelming. Shout out to him!
• AA

  Albert Apaloo

  May 20, 2026
  1.0
  Extremely frustrated. I am extremely frustrated with UPS after a dispatcher changed my delivery address to an old address that is no longer mine without ever consulting me, the recipient. The listed delivery address on the package was already correct and current, yet someone at UPS decided to override it on their own. This was completely unacceptable, especially because the items I ordered were time-sensitive and the unauthorized address change caused a major disruption to an event being held at my home. I fail to understand why a UPS dispatcher would take it upon themselves to redirect a package without the recipient’s consent or verification. This situation reflects a serious lack of accountability and poor customer service. Customers should be able to trust that their packages will be delivered to the address they actually provided — not an outdated address chosen by someone else at UPS.