FedEx Office Print & Ship Center

Reseñas

• KS

  Karenina Scott

  1 day ago
  1.0
  I came to this location because it stays open until 8 PM, and I arrived at 7:20 hoping to place an order for materials for my upcoming family reunion. These items — bingo cards and large poster‑size photos of my ancestors — are meaningful to my family, and I expected basic courtesy and care. Instead, the entire interaction left me feeling dismissed and uncomfortable. No one was at the desk when I arrived, and when someone finally came over, she seemed more focused on packing up the store than helping me. While I was emailing the files, she continued moving boxes and preparing to close rather than checking whether my documents had arrived. When she finally looked, she made a comment like, “I thought this was a quick job,” which felt condescending and unnecessary. She also told me the Wi‑Fi would be shutting off soon — even though it was only 7:28 PM and the store closes at 8. I wasn’t asking for everything to be printed tonight; I simply wanted to place the order so it could be completed the next day. But her tone and behavior made it clear she wasn’t going to give my project the care or attention it deserved. I left with a tight, upset feeling in my chest because I knew I couldn’t trust her with something so important to my family. I walked out without placing the order, and I won’t be returning to this location. If the store is open until 8 PM, customers should receive respectful service until 8 PM — not be made to feel like an inconvenience.
• WW

  Wendy Ward

  Aug 4, 2026
  5.0
  Excellent customer service. The staff answered all my questions and provided service that went above and beyond.
• DR

  Diamond Russell

  Jul 31, 2026
  5.0
  I was a little skeptical with the reviews initially coming in but my experience was great. The person who helped me was kind as well as the other person that was working and helping another customer out. Very satisfied with my service!
• MF

  Mohammd Fahim Faiz

  Jul 30, 2026
  1.0
  I recently visited the store on July 30, 2026, at approximately 4:51 PM to drop off a package. I printed my shipping label inside the store and then waited in line because my box was not taped, and I wanted to make sure it was properly sealed before leaving it. While I was waiting, the employee behind the counter told me to scan my barcode and place package on the drop-off counter. I explained that I preferred to wait because I wanted to ensure my box was taped securely before it was accepted. The employee insisted that I scan the barcode, leave the package on the counter, and assured me that he would tape it afterward. I followed his instructions and placed my package on the counter while I waited patiently for him to finish assisting another customer. Although I was waiting without interrupting or rushing anyone, the employee repeatedly shouted from across the counter, telling me, “Sir, you can leave. I’ll tape the box.” I never pressured him or asked him to stop helping the other customer. Shortly afterward, another employee, who identified himself as the manager, approached me in a rude and confrontational manner. He accused me of rushing his employee, which was completely untrue. Every time I tried to explain what had actually happened, he interrupted me and refused to let me speak. Instead of listening, he told me that if I didn’t like it, I could take my package somewhere else. He also made a comment implying that things would be different if we were outside the store, which I found inappropriate and unprofessional. I am primarily filing this complaint about the manager’s behavior. Rather than attempting to understand the situation or resolve the misunderstanding, he immediately became hostile, dismissed my explanation, and made me feel threatened. This is not how customers should be treated. I respectfully request that Corporate or Human Resources review this incident, speak with the employees involved, and take appropriate action. After reading the store’s online reviews, I noticed that several other customers have reported similar concerns regarding the professionalism and behavior of the staff. I hope this matter is taken seriously so that future customers are treated with the respect and professionalism they deserve.
• NM

  Neil Mansharamani

  Jul 28, 2026
  1.0
  Poor service. I went there this evening after work hoping to fax off some important forms. I scanned two pages with one more page to go before I got a persistent error message. The staff rebooted the machine but still didn’t work. They only had one other machine available that was occupied for a long period of time. They wouldn’t do the job at the counter for me.