The UPS Store

Reviews

• EW

  Edgar White

  May 29, 2026
  5.0
  I believe it’s the manager or the owner the guy with the bald head. He’s always very kind courteous and he helps out tremendously, especially on days when I have my glasses are broken or I put the wrong with the wrong QR code. he’s patient he make sure that I get all my packages sent to the correct places and just recently. I had my dog with me and he allowed me to bring my dog into the store so that she wouldn’t run off on the leash cause that was looking like it was about to happen. I’m so gracious to that UPS store they’re very kind and anyone who doesn’t have a UPS store they normally go to the one on Baltimore Avenue here in Laurel is the best one to go to, I can assure you that great job guys. please keep up the good work because I love customer service as well and you guys have it down to a T.
• JN

  Jessica Na

  May 28, 2026
  5.0
  I visited yesterday, and this was the most efficient UPS store I have ever been to. Zero line and I was in and out of the store in <5 min. Would recommend
• CB

  Carson Bradley

  May 23, 2026
  1.0
  Yall are terrible. And the “customer service” is even worse.
• MR

  Music 4 Life Records

  Apr 16, 2026
  1.0
  Terrible service—they really need to educate themselves better on customer service; they treat you as if you were asking for something for free.
• JB

  Joshua B

  Apr 13, 2026
  5.0
  I see all of the other reviews but Ive only worked with Jeff and he is amazing every time that I come in! I came to him with a bunch of stuff that I needed to get shipped out and I had no idea what to do. I was frantic because I was carrying a cumbersome lot of valuables and I just came from the USPS store where they were absolutely no help with helping me pack everything up. Jeff explained exactly what the plan was, all fees associated, and allowed me to offer feedback throughout the process. What a great guy