DH
Donna Harrell
Jul 22, 2026
Great customer service experience!
PS
pavinder singh
Jul 16, 2026
I went there couple time very clean restrooms place is very clean staff very nice and helpful Thank you staff takeing care of coustomers
Great experience every time I come here. The staff is friendly, the restaurant is clean, and my sandwich is always made exactly how I ask. Service is fast even when it’s busy. Definitely one of the better Subway locations.
Great experience. Fresh ingredients and bread. Friendly and patient staff and and restaurant was clean and professional.
MM
Martrell Moore
Jun 8, 2026
This Subway location in Greenbelt Plaza (#321) is consistently unprofessional and unreliable, especially with online orders.
A friend and I placed an order, and both sandwiches were significantly incorrect. One was completely missing the protein (chicken and bacon) and overloaded with tomatoes, while the other was made on the wrong bread and toasted despite instructions otherwise. Both sandwiches were excessively covered in sauce, making them nearly inedible.
When we returned to address the issue, we were met by an employee named Amilla, who was dismissive and argumentative. She insisted the sandwich had protein and implied that we had removed and eaten it ourselves, pointing to indentations in the bread as “proof.” This accusation was inappropriate and unprofessional.
When asked about the other clear errors, she failed to provide any explanation or take responsibility. While she eventually offered a refund, she refused to remake the sandwiches.
This is not an isolated incident, this location repeatedly mishandles orders and shifts blame onto customers rather than correcting mistakes. I would strongly recommend avoiding this store if you expect accuracy or basic customer service.