CW
Carlita's Way
Aug 14, 2024
I had a bad experience with the 2 ladies employees there tonight at Subway on Mateny Drive, Germantown, MD. I was in the store placed my order and finally made it home, settled down for bed, open my sandwich and it was someone else’s sandwich! A sandwich that I don’t eat. I had to get dress again and drive back to Subway. Explain to the employee and Manager they gave me the wrong order, even showed them my receipt. They fixed a new sandwich but couldn’t give me a refund. I told them for their mistake you can at least give me a free bag of chips, the manager told me she’s not obligated to do that and didn’t. I then told her it was your mistake and I paid over $14.00 for this sub + wasted my time and gas to come back over here. I was pissed and told her I would right this review! She should have made the customer happy (me) and given me a free $2.00 bag of chips, that’s the least she could have done!