The UPS Store

Reviews

• CC

  Carmetric

  2 days ago
  5.0
  I just went in to return a package they were very friendly and very helpful. The process was really fast. 10/10 experience
• CC

  Corinne

  May 31, 2026
  5.0
  The kindest and friendliest employees I have ever met at a UPS. So patient and genuinely kind.
• MB

  Monia Bonkoungou

  May 28, 2026
  5.0
  This is the most fantastic UPS store I have been to. The personnel is kind, fast, helpful and very very efficient!!! I have been here multiple times and the service has been EXCELLENT. They went above and beyond to make sure my needs were met. I ran into the owner and she was the kindest and most welcoming, helpful person ever. I am truly grateful for this UPS store and it is the only place I go to return my items!
• MK

  mtrc kurtz

  May 19, 2026
  5.0
  Always served well, quickly and pleasantly. Good to know a variety of services are nearby if needed.
• OE

  Obehi Eguakhide

  May 18, 2026
  5.0
  I recently received outstanding customer service from Riley at the UPS store on Montgomery Village Ave. in Gaithersburg, Maryland, and I wanted to express my appreciation. Riley was professional, patient, courteous, and extremely helpful throughout the entire process. It’s rare to come across customer service that makes such a strong impression, and Riley truly represented UPS exceptionally well. Thank you, Riley, for making my experience smooth, stress-free, and pleasant. Keep up the excellent work!