Subway

Reviews

• DH

  Danielle Hastings

  Apr 8, 2026
  1.0
  I order 2 footlongs one toasted and the sub that was not toasted seemed it. The bread was dried out and was not fresh.
• DP

  Dominique Pritchard

  Feb 7, 2026
  1.0
  Terrible customer service. I just witnessed my coworker who picks up his dinner here everyday get harassed and insulted by a rude male employee. No professionalism.
• AC

  Andrew Coleman

  Feb 7, 2026
  1.0
  I come to this sandwich store almost everyday since I moved to Gaithersburg due to it being clean and customer service being nice. There is a sweet old lady that even calls me Michael Jordan. But one experience can ruin everything this location worked for. On 02/06/26 I had ordered a footlong cold cut sub and the woman working there whom I believe is new and training gave me the wrong order. Instead of my regular footlong I got a 6’. It was hard to tell since I had another sandwich ordered for my girlfriend. I go there the next day on 02/07/26 only to be disrespected and turned back after a long 5 minute wait for him to come out of the back. Mind you I come here almost everyday. Even after explaining my situation to him and showing him my recent order from the subway app and a picture of the 6” sub order I received the other night. Instead he consistently tried to make me out to be a liar on the hunt for a free sub. He was extremely unprofessional and even threw insults my way. I’m disappointed to learn what I thought was a good subway location is actually not.
• TT

  Tricia Thomas

  Jan 3, 2026
  5.0
  The food at Subway rarely wows me, so the 3 stars just means it’s your typical subway experience food wise, but the service here did wow me. I wish the other Subways would take a note.