Subway

Reseñas

• MM

  Mrs Mayo

  1 day ago
  1.0
  I’m not sure what the hiring process is like when companies decide who will represent their business and interact directly with customers, but the customer service I experienced at the Belcamp Subway location was extremely disappointing. I visited the location around 8:00 PM tonight, and unfortunately, they did not have the item I was requesting. The gentleman working there appeared completely uninterested and as though he did not want to be at work. He never greeted me or made eye contact. Instead, he kept his head down while asking what I wanted. When I responded, he asked what type of bread I wanted, again without looking up. He then tapped on the glass and said, “Cheese.”His communication was extremely difficult to understand because he was mumbling throughout the interaction. At no point did I feel welcomed or as though he cared about providing good customer service. When I told him that I felt his customer service was unacceptable and that he should not be working in a front-line customer service position, he said nothing. He simply removed his gloves with an “I don’t care” attitude and continued as if my concerns meant nothing.I understand that everyone can have a bad day, but customers should still be treated with basic courtesy and respect. Customers choose Subway when there are many other businesses they could patronize, and the employees representing your company are a reflection of the business and the experience customers can expect.Unfortunately, this interaction was enough to make me decide that I will not be returning to this location. I hope management takes this complaint seriously and addresses the customer service expectations with the employees representing the Belcamp location.
• LZ

  Laura Zelaya

  Aug 7, 2026
  1.0
  Fatal la persona que nos atendió una pésima experiencia y cae mal jamás volvería
• TM

  Tish Mitch

  Dec 26, 2023
  5.0
  Stopped here just to buy their cookies. their subs don't have enough meat for me
• SG

  steven garey

  Aug 27, 2020
  1.0
  So I ordered an egg @ cheese flatbread through my phone app. Went to pic it up 30 minutes later and the guy working explained he had to process everyone in line before he would even start my order in which I placed a half hour before they even entered the store. To make matters worse....he through the cold egg on the flatbread and started to wrap it. I asked if he heated it up. He said yes! Got home....egg still partially frozen and cheese cold. Unbelievable....buyer be ware