Advance Auto Parts

Reseñas

• CB

  Chris Bea

  Jun 4, 2026
  5.0
  Denny with the dreads thank you your such a wonderful employee and your customer service is unmatched…. Keep doing what you do Best experience I’ve had at ADVANCE AUTO
• DW

  Derek Wilson

  May 2, 2026
  5.0
  Maryland Avenue Store! This is the only location I visit. The service is superb. The lady's that operate this store are true professionals. It is very evident by their excellent customer service that they enjoy what they do and who they are employed by. 5 Star Service!
• BC

  Brett Cohen

  Apr 19, 2026
  4.0
  As good as any Advanced Auto Parts I've been in, just a sketchy part of town.
• TF

  Trini Flowers

  May 13, 2019
  5.0
  They always take good care of me. Employees are so dope. Make me feel at home everytime. I always leave with a few laughs
• DD

  Daniel Ledford (Danny)

  Dec 7, 2018
  1.0
  I came here last night to have my battery tested and possibly replaced as I needed a couple jumps earlier that day. It was roughly 5:30 and starting to get dark which does come into play later. I waited shortly to be helped as other cars were already being serviced. The wait was not bad at all. The woman who first greeted me (who, by the way seemed to be absolutely thrilled to be working there [sarcasm]) grabbed a tester and walked out to my car with me. She hooked up the cables and wiped off the battery in search of some sort of code. Whatever she was looking for was being blocked by the factory-installed battery lock/strap thing, pictured. She said she couldn't test the battery without that code so I asked if they could simply remove said fastener. She declined. I asked if I remove it, would they be able to? Sure. I didn't have my tool set on me. I asked if I could borrow a wrench to unscrew ONE nut. She said they cannot loan out tools to avoid theft - this I understand and am okay with. What boggles my mind is that she simply refused to remove it herself and therefore could not help me. She walked back inside. Luckily, my car started and I left. I immediately called another location of Advance Auto Parts that is less than two miles away and asked about having a battery tested/replaced. This time, I even said that the battery had some sort of "lock/strap" holding it in place (I am still not sure what it is technically called). I asked if they would still look at it with that on it. The gentleman said that they could absolutely look at it but that their location (Greenmount Ave) does not do any work on cars outside after dark, so he welcomed me to come first thing in the morning. This is another policy that I can 100% understand and agree with. If the Maryland Ave location has this same policy and the woman said this, I would not have been upset at all with the fact that I would have to wait to replace the battery. But she did not say this. She said she could not remove the lock. Come morning, after clearing out my garage to put my car in it so it would be relatively warmer than leaving it outside, the car again did not start. I would have taken the other location up on their offer but instead I was forced to call AAA. I asked the technician that came out about the lock thing and he said he saw absolutely no reason why someone would refuse to take it off. I am glad I was able to give AAA my business this morning rather than [this particular location of] Advance Auto Parts.