RR
Raymond Richardson
Aug 12, 2026
The employees are friendly, but signage is not great. Not really sure what part to go to when I ship something.
Always friendly, quick to help, and professional
BJ
Brittany Joi
Jul 29, 2026
The team member that helped me was very courteous. Packed my laptop and I was on my way.
CM
Clyde Moore
Jul 20, 2026
I had to run in there to get a document printed out... it was getting late in the day. The young lady behind the counter was extremely friendly and helpful and I was in and out of there in 3 minutes. Being in the hospitality business it's wonderful not to get a nasty face or look when you come in 20 minutes before closing from the staff. I will always use that location in the future.
FH
Faisal Hassan
Jul 8, 2026
Here is the updated review with that detail added:
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Rating: 1/5 Stars
I visited this FedEx store recently and had a terrible experience with the staff. The location itself is really nice—modern, clean, and new—but unfortunately, the customer service does not match the aesthetic.
When I arrived, the guy at the counter was completely unhelpful. Instead of assisting me, he spent over 8 minutes chatting casually with a female friend while I stood there waiting. There was zero sense of urgency or acknowledgment.
To make matters worse, Marykay was incredibly snippy with me. When I tried to ask questions or get help, she got sarcastic and argumentative instead of just assisting me like a normal professional. It felt like she was looking for a confrontation rather than trying to solve my issue. I was polite the entire time, but she seemed annoyed that I even dared to ask for service.
Neither of them showed any basic courtesy or professionalism. It’s a shame because the store looks great, but the staff completely ruins the experience. I will be taking my business elsewhere unless they seriously improve their customer service.