The UPS Store

Reseñas

• JD

  James Dana

  4 days ago
  5.0
  I have been very happy with the service at this UPS store in Weston. Every time I've visited the store the person has been very polite, very helpful, and given me accurate information. I will continue to consider this my go to store for shipping and Amazon returns.
• DR

  Douglas Raines

  Aug 4, 2026
  1.0
  Very disappointing experience with the UPS Store in Weston. I had two small packages delivered there and, when I went to pick them up a few days later, I was told I owed about $100 in storage fees based on a $10-per-package-per-day charge starting the day each package arrived. I had never been told about this fee, and the employee acknowledged that it is not something they advertise. The storage charge was roughly three times the value of the packages themselves, so I left without them rather than pay it. It felt as though I was being forced to pay a substantial undisclosed fee simply to retrieve my own packages. I spoke with the manager, but he would not reconsider the charges and seemed irritated that I was questioning the policy. The company that shipped the packages was shocked by what happened, said it would investigate and file a complaint, and is sending replacement packages directly to my home. I would be very cautious about doing business with this location unless you first make sure you understand what fees they may charge, including any hidden charges that are not clearly disclosed in advance.
• DC

  D Culley

  Jun 8, 2026
  5.0
  Nick West was awesome. I have not previously done Amazon returns and he very politely walked me through the process. Thank you Nick! Thank you Nick!
• JL

  Joette Levine

  Apr 29, 2026
  5.0
  Friendly, professional, fast and organized.
• JP

  jacque patey

  Mar 30, 2026
  5.0
  They r super helpful and so nice. Extremely quick to ge the job done