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Certificado por la marca

Subway

3.5
(249 reseñas)

Información del negocio

(617) 744-0589
https://www.subway.com

Acerca de

Restaurante especializado en bocadillosRestaurante de comida rápidaRestauranteRestaurante de comida para llevarProveedor de cateringSubway

Detalles

  • Dine-inDisponible
  • Drive-throughNo disponible

Ubicación

Subway
59 Mount Auburn Street, Watertown, MA
02472, Estados Unidos

Horario

Lunes9:00 - 22:00
Martes9:00 - 22:00
Miércoles9:00 - 22:00
Jueves9:00 - 22:00
Viernes9:00 - 22:00
Sábado10:00 - 21:00
Domingo10:00 - 21:00

Reseñas

3.5
249 reseñas
5 estrellas
112
4 estrellas
39
3 estrellas
20
2 estrellas
26
1 estrella
52
  • CS
    Christina Schmidt-Hong
    3 days ago
    5.0
    The employees at this subway were very friendly and attentive.
  • TF
    Thaynan Ferreira
    Jun 7, 2026
    5.0
    Good food and good cleaning and good service good employees Sanjeev
  • SS
    Sanam Singh
    Jun 5, 2026
    5.0
    I always have a good experience when I come to this subway location. Staff is efficient and friendly!
  • DH
    Dan Hickey
    May 14, 2026
    1.0
    This was one of the worst Subway experiences I have had. The bread was not fresh, my order was missing spinach, and the portions were not prepared according to my request. I ordered a toasted meatball sandwich, but it was not properly toasted, and the meatball tasted terrible. The sandwich did not meet the regular Subway standard at all. On top of that, the staff had a very poor attitude and seemed careless about both the food and the customer experience. This location seriously needs to retrain its employees and improve its quality control. I would not come back to this Subway.
  • KJ
    Kristy Johnson
    May 5, 2026
    1.0
    I was sure to call customer service and let them know how terrible this location is. I ordered an oven, roasted chicken sandwich and stepped aside because the person who is putting together the sandwich was helping multiple customers at once. When he pulled the sandwich out of the oven it had turkey on it instead of chicken. I told him I was sorry, but I had ordered chicken. He insisted that I had ordered turkey. I told him that it is possible that I misspoke, but I really don’t like turkey and I wanted chicken. He proceeded to put chicken on the sandwich and then showed me the sandwich and asked me no less than three times if I was sure that that’s what I wanted. By the third time I was about to not answer. This was getting incredibly rude over what three pieces of turkey wasted ? Customerservice like that… You lose maybe a dollar and a lot of customers. It is not worth it to you. Then, thinking we were done with this nastiness, his colleague continued to make my sandwich, but he rang it up. He did not ring it up properly, I was charged for a different sandwich, and he asked “so you’re not also going to pay for the turkey.?” At that point, I just sat in front of the other customers that I was getting pretty annoyed because he was being very rude. I told him I wanted a copy of the receipt. I made sure to report how rude he was and I would recommend that unless that person is retrained or replaced that I will never be back. Happy to take my business elsewhere. Truly a shockingly bad level of customer service. Also, noticed that the phone number that says “if it’s not right, I’ll make it right” doesn’t have enough digits. There’s no way to call and give the feedback.

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