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Certificado por la marca

Subway

3.9
(237 reseñas)

Información del negocio

869 - 871 Main St, Waltham, MA
02452, Estados Unidos
(781) 209-8777
https://www.subway.com

Acerca de

Restaurante especializado en bocadillosRestaurante de comida rápidaRestauranteRestaurante de comida para llevarProveedor de cateringSubway

Detalles

  • Dine-inDisponible
  • Drive-throughNo disponible

Ubicación

Subway
869 - 871 Main St, Waltham, MA
02452, Estados Unidos

Horario

Lunes9:00 - 22:00
Martes9:00 - 22:00
Miércoles9:00 - 22:00
Jueves9:00 - 22:00
Viernes9:00 - 22:00
Sábado9:00 - 22:00
Domingo9:00 - 22:00

Reseñas

3.9
237 reseñas
5 estrellas
131
4 estrellas
38
3 estrellas
19
2 estrellas
8
1 estrella
41
  • JJ
    JH J
    Sep 13, 2026
    1.0
    SO HORRIBLE, THE WORST WORST WORST PLACE I visited this location today at around 4:50 PM, and the employee working there was unbelievably rude from beginning to end. First, communication was extremely difficult, and I had to point at sauces and ingredients and use my fingers to show how much I wanted because he seemed to have very limited English. That by itself is not the problem at all. The problem was his attitude whenever he did not understand something. At one point, I was talking to the friend who came with me, and the employee suddenly looked at me with an irritated expression and sharply said, “What?” I explained that I was talking to my friend, not to him. He then said something I could not understand. When I asked, “What?” because I genuinely did not know what he was saying, he ignored me. After that, he continued muttering things several more times. When I asked again what he was saying, he eventually laughed and made a dismissive hand gesture as if to say, “Forget it.” The entire interaction was uncomfortable and unnecessarily hostile. I greeted him when I came in and again when I left, and he did not acknowledge me either time. The sandwich was also made extremely carelessly. I asked for onions and received about three pieces. When I asked for more, he added only about two more. I asked for extra olives, but they kept falling off while he was making the sandwich, and eventually I just gave up asking. The sauce was also applied in one very quick pass, far less than what I normally receive at other Subway locations. To the owner or manager: please read your recent reviews. This is clearly not just one customer having a bad day. There are numerous recent one-star reviews describing very similar problems with employee attitude, communication, order accuracy, portion sizes, and customer service. I cannot verify whether every review is referring to the same employee, but the pattern is impossible to ignore. If multiple customers are independently reporting the same type of behavior over and over again, management needs to address it. One employee can seriously damage the reputation of an entire location. I have been to many Subway locations and have never felt the need to leave a review like this. Please take the recent complaints seriously and deal with this issue. I will not return unless something changes.
  • VV
    Vincent
    Sep 13, 2026
    1.0
    There's this guy who works here, barely speaks English which makes everything worse. He spat in my food as he was making it. I just left without the food or paying. That was disgusting.... That gave Subway a new name I will never forget. Never going to any subway ever again, even if they fire him.
  • MU
    Matt Urmat
    Sep 6, 2026
    1.0
    September 6 working guy with glasses speaking with phone. Don’t listening what I’m ordered. Take food with old gloves.
  • CF
    Ciarra Farrier
    Aug 30, 2026
    1.0
    The server was rude and not friendly at all. What Subway doesn’t have oil and vinegar packets?! My sub was dry because he didn’t want to add more of what I specifically asked for. Other Subway locations are way better. I also put back the other items I wanted because I didn’t want to spend any more of my money at this establishment. DO BETTER!!!
  • TS
    Tommy Schlaaang
    Aug 16, 2026
    1.0
    Went in here one day and their smoke detector was chirping. No problem. Went in a month later and it was still chirping. Kind of concerning at that point. I ordered a sub and when I asked for a little extra ranch on it the guy making it looked annoyed at me and went "pffft". Like what's that supposed to mean? Right as he was about to ring me up another customer walked in, who I assume was his best friend, because instead of taking 2 seconds to let me pay he just began talking with his friend and started making a whole sandwich for him. When I finally got to pay the chip reader didn't work so he got angry, took my credit card out of my hand and tried to do it himself only for it to not work a second time, and I'm almost positive he was cursing at me in a different language because both him and his friend started laughing and I can't imagine him saying something about a chip reader being that funny. In hindsight I should have left as soon as I heard that smoke detector chirp and I should have ate somewhere else because I paid $20 for a sub just to get home and find a hair in it.

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