FedEx Ship Center

Reseñas

• AR

  Alexander Rosen

  5 days ago
  5.0
  Edwin (manager) and Sean (delivery driver) really went above and beyond to help me. I needed support and FedEx’s god awful customer support AI was absolutely useless. So I went to this location to try and cajole someone into helping me and Edwin went above and beyond to help me solve my problem. Spent 15 minutes looking + calling around to figure out how best to solve the issue.
• BC

  Barbara Cameron

  Jul 14, 2026
  1.0
  My latest Chewy order—a nearly 50-pound bag of dog food—was once again delivered to a neighbor's house. About 90% of my Chewy deliveries end up at the wrong address, even though I've reported the problem multiple times to both Chewy and FedEx. Nothing has changed. I've now canceled all of my Chewy orders. If I have to haul a 50-pound bag home from a neighbor's house, I might as well buy it at the local store instead.
• SY

  Sidar Yılmaz

  Jun 30, 2026
  1.0
  On Monday around 7 PM, I visited the FedEx location at 775 Summer Street, South Boston. The driver/staff member (male, wearing a bandana) refused to hand over my package despite my full name matching, insisting on a tracking number and making the process unnecessarily difficult. He also addressed me as ‘brother,’ which felt condescending and inappropriate coming from a stranger. Unprofessional attitude, not satisfied with the service.
• MA

  Mark A.

  Jun 18, 2026
  1.0
  Horrible experience. Driver made no attempt to contact me for signature required delivery. When I called customer service, the agent was very rude and dismissive of the issue. Not the usual experience I have come to expect from FedEx.
• FN

  Farnaz Nouraei

  Jun 15, 2026
  1.0
  Delivery jobs are never done right with FedEx. Every single time I expected a package that required signature, I ended up having to pick it up myself after multiple failed attempts at my door while I've been waiting at my place and ALL THEY HAVE TO DO IS RING THE DOORBELL. I don't understand why FedEx drivers never get their jobs done. ALSO WHAT'S THE PURPOSE OF A TRACKING NUMBER WHEN THE TIMELINES ARE NEVER UPDATED? And don't get me started on the AI that answers their calls.