Advance Auto Parts

Reseñas

• AJ

  Aj Jolie

  Jun 10, 2026
  5.0
  I recently visited my local Advance Auto Parts to purchase a new battery, and I had an outstanding experience. The woman who assisted me introduced herself as the General Manager, she made my visit incredibly pleasant from start to finish. She has an amazing personality and went above and beyond while helping me. While my battery was being installed, she took the time to explain several basic maintenance checks on my car, including how to check the oil, antifreeze, and other fluids. I had no idea how to check those things before, so I really appreciate her taking the time to teach me. While I was waiting, she also inspected my wiper blades and recommended replacing them soon. I went right back into the store and purchased a new set. She also took the time to explain to me the differences between the all blades and what would work well with my vehicle. I also bought 2 bottles of washer fluid as I always forget when its too late. To my surprise, she even offered to install the blades for me for free. I don’t often see woman working on cars, but this woman clearly knew her way around a car. Her knowledge, professionalism, and willing to help left a lasting impression on me. I am so glad I chose to shop at Advance instead of AutoZone. Thank you to the excellent customer service I received, I will definitely be returning.
• DB

  Dawn Butkus

  May 13, 2026
  2.0
  I placed an online order for a rotor, after entering the specifics of my vehicle. The part I chose stated "fully compatible with your make and model". I drove from Portsmouth RI to pickup the part, only to discover that it was the incorrect part, AFTER getting all the way back to Portsmouth (my mechanic determined the issue). I drove back to Fall River to swap out the part, after calling to verify that they had the correct part in stock. I was told yes. When I arrived at the Quarry Road location, I was assisted by a abrupt and rude employee, who wasn't very adept at understanding English. He told me that the correct part would be more money, even though it lists online for the same price. I was able to determine (on my own) that the price difference is due to the online discount I received. I had to return the incorrect part and wait for the refund to post to my account; therefore I was not able to leave with the correct part in hand, causing another trip back and forth. *On a side note, I was informed by a more polite employee that the online ordering platform has been having issues with stating that the chosen part is correct for a certain vehicle.
• PB

  pedro berrios

  Dec 19, 2023
  5.0
  Me atendieron muy bien y siempre consigo las piezas correctas
• RT

  Rose Toledo

  Mar 2, 2017
  5.0
  Awesome place