FedEx Office Print & Ship Center

Reseñas

• DR

  Debbie “Ratmom”

  May 23, 2026
  5.0
  I'm shocked to see that they only have a 3.6 review I've never had a bad experience went in this business and I am there two sometimes three times a week they always have my items ready and waiting they always greet me when I come in the door it's always clean I never had an issue with anyone in there or with any of my orders everybody in there is super friendly I highly recommend Drum Hill FedEx
• MM

  Mr.Paul Marquis

  May 21, 2026
  5.0
  Fast and efficient
• JL

  Jonathan Lacerda

  May 7, 2026
  5.0
  Amazing customer service
• YM

  youstina mosaad

  Apr 26, 2026
  1.0
  I am writing this to report a disturbing experience and a total lack of accountability from FedEx. On April 14th, between 10:00 AM and 10:30 AM, I was harassed by a FedEx driver. The incident occurred as I was exiting the first set of sliding doors at the Walgreens entrance (1161 Bridge St, Lowell) and heading towards the second door leading to the street. The driver directed a highly offensive and unprofessional Spanish insult at me ('Loco Puto') for no reason. I filed a formal complaint (Case #[C-236442999]), but I was shocked to be told that the case was closed because they 'couldn't identify the driver.' This is impossible given the precise time, the specific location between the two entrance doors, and GPS records. It is disappointing that FedEx ignores such verbal abuse. I am still waiting for a supervisor to contact me as promised. Zero stars for professional conduct. UPDATE: I spoke with a supervisor regarding Case #C-236442999, but the issue remains unresolved. I was informed that the case could not proceed without a truck number, even though I provided the exact location and a specific time window (between 10:00 AM and 10:30 AM). It is disappointing that, from my perspective, the investigation did not appear to make use of available internal tracking information to help identify the driver, and instead relied on additional details from me that I was not able to provide. This raises concerns about how customer safety and employee conduct situations are handled. I hope the company reviews its process more thoroughly goin.
• AH

  Anthony Hines

  Apr 11, 2026
  5.0
  Great overall experience. The people who worked there were very helpful and knowledgeable. Really pleasant atmosphere.