MF
Marc Fernandez
Aug 10, 2026
Staff here are great but there has to be better ways for some of their services especially FedEx.
They need to be much faster and able to assist customers better than sending them to self serve drop off!
The orders sometimes get screwed up and you have to talk them through what you need rather than just using their web print portal.
Excellent service. Printing facility is super smooth.
Special shout out to Elvin, he was so patient, helpful and also fast with the job.
I was sent two packages that didn’t belong to me - sent to my address but nobody lives there with that name. I had went to a different FEDEX location to return then to sender, and they were accepted at no cost. BUT ONE PACKAGE made its way back to me.
I went to this location to return the other package and NATHAN waited on me. I explained to him my predicament and that I wanted to return to sender. He went through the standard questions of asking if there’s anything dangerous and what the value of the item is. How am I supposed to know if I never opened it or ordered it in the first place?
When he told me shipping would be $17, I was shocked since I didn’t have to pay A CENT when I returned to sender the first time. I asked him why I’d have to pay and he said “you have to pay to ship with us.”
I really didn’t want to pay and he recommended I just keep the item. I don’t want to open something that I don’t know what’s in it, I just wanted to do the right thing and try to see that the rightful owner got their item.
It wasn’t until I was driving home that I thought it was odd that I had to pay for a package that wasn’t mine to return to sender. I did some research and learned nothing should have to be paid if returning to sender and the package isn’t addressed to me.
I feel scammed - out of $17, sure, but still. And the fact he told me to keep it just feels wrong.
MN
Madhu Natarajan
Jun 1, 2026
I have been here couple of times and this is one of the best FedEx office and customer care is so good keep it up
This FedEx always seems willing to go above and beyond. For yet another time, their team was able to fit in a rush order for me so we could have signage for our event. Thank you!